Posts tagged with: chick-fil-a

morechickenS. Truett Cathy, the founder of Chick-Fil-A, died on Monday at the age of 93. He once said, “We live in a changing world, but we need to be reminded that the important things have not changed.” Extremely profitable and popular, Chick-Fil-A has given $68 million to charity since its founding.

Cathy was a master at forging relationships and he noted in his book Eat More Chikin: Inspire More People, “Courtesy is cheap, but it pays great dividends.” The profits of Chick-Fil-A and its customer loyalty testify to Cathy’s successful life and business principles. Customers love Chick-Fil-A not just because of the quality and affordable food but because there is often a noticeable difference on how they are treated compared to rival establishments. The core statement of Cathy’s business is a simple one: “To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick- fil-A.”

Chick-Fil-A is closed on Sunday, bypassing lucrative Sunday sales to honor the Sabbath. He told The Atlanta Journal Constitution, “It’s a silent witness to the Lord when people go into shopping malls, and everyone is bustling, and you see that Chick-fil-A is closed.”

In his book Eat Mor Chikin, Cathy discusses the power of giving:

Nearly every moment of every day we have the opportunity to give something to someone else – our time, our love, or our resources. I have always found more joy in giving when I did not expect anything in return. That’s why I am so thankful that the Lord brought foster children into my life – truly needy individuals who need love more than money, and who appreciate smiles and hugs as much as popcorn and ice cream.

Unexpected opportunities almost always carry with them the chance to be a faithful steward and to influence others positively. These were the lessons I began to learn in childhood from my mother, my siblings, and others around me who cared enough to teach me.

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chick-fil-a-truett-cathy-closed-sundayWhenever I get a craving for a chicken sandwich and waffle fries, it’s invariably on Sunday—the one day a week when Chick-fil-A is closed. Rather than become frustrated by the closure, though, I appreciate that Truett Cathy, the founder of Chick-fil-A, was motivated by his religious beliefs to give his employees a day of rest.

It turns out I’m not the only one. “I am from the South and there is a company called Chick-fil-A, and they are known for their religious affiliation — they even have it posted on their wall,” says Kelly Cowart, assistant professor of marketing at Grand Valley State University. “What does that mean to the people that come there? What does that mean for the employees? What does that mean when a company has a religious affiliation? Nothing had really been done looking at that effect.”

A new study led by Cowart and published in the Journal of Services Marketing shows religious affiliation can safeguard companies against negative reactions to store policies, such as limited hours of operation or a temporary store closing:

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[This post was co-authored with Chris Horst, director of development at HOPE International. He is a This is Our City fanboy and is grateful that Christianity Today has given him freedom to write about manufacturers, mattress sellers, and solar product designers, all working for the common good in Denver, where he lives with his family. Chris blogs at Smorgasblurb, and you can connect with him on Twitter at @chrishorst. His first book, Mission Drift, will hit shelves this spring. The views expressed in this essay are his own.]

oil traffic

Oil boom traffic in Watford City, North Dakota

In a marvelous profile for This is Our City, Brandon Rhodes explores how a 25-member church is contributing to its neighborhood through farmer’s markets, block parties, and yarn-bombings. “They made a decision to radically localize how they practice being church with the common good and the gospel in mind,” Rhodes writes. “…They take a ‘nearby-first’ approach to living it out.”

James K.A. Smith responds at Cardus, and though he, too, celebrates the slow-and-artsy, he also emphasizes the importance of the macro-and-dirty. Decrying what he describes as “a sort of vague Anabaptism” among younger evangelicals, Smith challenges “Portlandia Christians” to consider the systemic challenges that either hinder or empower our cities. “We have scaled our expectations and our efforts as if the rejection of triumphalism means a retreat from systemic change,” he writes. “It’s like we’ve decided we should make lovely art not culture war.”

Turning his focus toward Detroit, which he describes as a “colossal disaster of municipal government,” Smith concludes that “farmer’s market’s won’t rescue the city” but “good government will.” Yet as he goes on to note, the solution is not either/or, but both/and: “It’s peach preserves and policy making. Coffee shops and court nominations. Block parties and bills in Congress.” (more…)

star1In an effort to foster goodwill amid fiscal cliff negotiations, Starbucks aimed to send a message to Congress by instructing its D.C.-area employees to write “Come Together” on every cup of coffee sold.

Critiques abound, with this post from Mickey Kaus grabbing much of the attention, asking, “Is Starbucks a cult?”

From Kaus:

“Room for smarm in your latte?”Isn’t there something creepy about Starbucks’ CEO Howard Schultz having [in Politico‘s words] “asked his Washington-area employees to write ‘Come Together’ on each customer cup today, tomorrow and Friday, as a gesture to urge leaders to resolve the fiscal cliff”? Did Schultz take a poll of his employees–sorry, “partners,” he calls them–before ordering pressuring asking them to join in this lobbying effort? What if he were, say, the CEO of Chick-fil-A and he “asked” his “partners” to write “Preserve the Family” on the outside of cups and containers?

…if you go to work for a HuffPo outfit like AOL or Patch, that’s the sort of thing you’d expect. But Starbucks?  Maybe Schultz’s baristas came for the (admirable) health benefits, not because they wanted to join him in some mushy Tom Brokawish corporate budget crusade.

Over at the Hang Together blog, Greg Forster says not so fast, arguing that although many businesses “don’t currently do a good job of stewarding their cultural role,” it’s largely because “we’ve spent more than half a century trying to teach businesses to pretend they’re not moral and cultural.”

For Forster, we should “set businesses free to be culture makers,” not tie them down. As cheesy, ineffective, or “creepy” as the Starbucks campaign may be (it’s all of the above, in my opinion), only when we’re comfortable with the inherent cultural purpose of business will we be able to “re-humanize” companies accordingly. (more…)

Former governor, pastor, and presidential candidate (and current radio host) Mike Huckabee has been a primary driving force in turning today, August 1, into an ad hoc appreciation day for the fast food company Chick-fil-A.

Huckabee’s activism in support of the “Eat Mor Chikin” establishments was occasioned by criticism leveled against the company’s support for traditional “family values,” including promotion of traditional marriage. Chick-fil-A president Dan Cathy said, “We are very much supportive of the family — the biblical definition of the family unit.” That, apparently, was enough to galvanize many opponents of “the biblical definition of the family unit” and the rights of a company to be supportive of such. These opponents include, notably, a Chicago alderman and the mayor of Boston.

In addition to Huckabee’s response, others have argued that there should not be a religious, or even political, test of sorts for determining our partners in free exchange. Jonathan Merritt, a Southern Baptist pastor and author, wrote a piece for The Atlantic, “In Defense of Eating a Chick-fil-A,” in which he writes, “in a society that desperately needs healthy public dialogue, we must resist creating a culture where consumers sort through all their purchases (fast food and otherwise) for an underlying politics not even expressed in the nature of the product itself.” Likewise Branson Parler, a professor at Kuyper College here in Grand Rapids, contends that “Christians need to disconnect the cultural goods and services provided by numerous institutions (including Chick-fil-A) from the gods of politicization and partisanship.”
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