Posts tagged with: UNITED PARCEL SERVICE INC.

KOPPITZ 0010Reading this profile of UPS’s “Mr. Peak,” Scott Abell, is an enlightening exercise, particularly after the close of this holiday season. Mr. Peak is the guy in charge of making sure that the thing you ordered the Friday before Christmas gets there by Christmas Eve. Or as Devin Leonard puts it, “It’s become so easy for people to shop via computers and smartphones that they frequently delay their purchases until the last minute. Mr. Peak’s job, in effect, is to fulfill the Internet’s promise of instant gratification.”

In my Christmas commentary, I wondered about what a civilization organized around the principle of instant gratification might look like. It wasn’t a pretty picture: “A society that sows the gratification of its material desires everywhere and always, without limitations of rest or Sabbath, will reap a harvest of barbaric sensualism.”

If the Internet promises instant gratification, is the world wide web a force for barbarism rather than civilization? No, but perhaps only if we are willing and able to adjust our expectations. The civilized thing to do might be to order your Christmas presents with more than a few hours to spare. It would certainly make life a bit easier on Mr. Peak. He had a pretty rough season this year.

Mr. Peak “tries to get his family to avoid Internet shopping altogether after Thanksgiving. ‘I’m not going to tell them not to shop,’ he says. ‘But I tell them that they should do it early. Early’s better.’”
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ups-freight-globalUPS CEO D. Scott Davis was asked in a recent BusinessWeek interview, “You talk a lot about trade, global trade. What is your company’s role?”

Here’s what Davis said (emphasis added):

We always consider ourselves an enabler of global commerce. The worst thing for this country and UPS, and for the world, is protectionism. The natural reaction in a recession is people look inward and say, “Let’s put up barriers.” That stifles economic growth for everybody. I’m on the president’s Export Council, and my job is to educate the public and Congress. We’ve got to have a country that exports. We need more trade agreements.

In a piece earlier this year in Comment magazine, I examined the relationship between “Trade and Mutual Aid.” As Martin Luther described interpersonal obligation in another context, “It remains, therefore, for us to render mutual service with our gifts, so that each with his own gift bears the burden and need of the other. Thus we shall fulfill the law of Christ.”

In the BW interview, Davis also addresses the nature of the relationship between UPS and the USPS, Amazon, and what it’s like shipping sharks.